Legal notice

Legal Notice – MUG HAUS.

Business Name: MUG HAUS.
Trading Name: MUG HAUS.
Business Owner: Craig Preece
Business Type: Sole Trader

Address:
MUG HAUS.
32 Ynyswen, penycae, Swansea SA91YS United Kingdom

Please note this is not a shop – we are an online-only production shed. No visitors without appointment.

Contact:
Email: info@mughous.co.uk
Website: www.mughaus.co.uk

Company Registration:
Not currently a registered limited company – trading as a sole trader.

VAT:
Not VAT registered – prices include all taxes, no VAT added.

Intellectual Property:
All designs, logos, photos, videos, and the MUG HAUS. brand name, black logo with orange dot, and "From Timber to Tumblers" concept are the intellectual property of MUG HAUS. You may not reproduce, copy, or use any content from this website without written permission.

Custom designs created from customer-uploaded photos remain the property of the customer, but by uploading you confirm you have the right to use that image and you grant us a license to print it on your mug only.

We are not responsible for copyright/trademark infringement for images supplied by customers. If you upload an image you do not own, liability rests with you.

Disclaimer:
All mugs are handmade to order using sublimation. Colours may vary slightly from screen to print due to monitor calibration. We make every effort to ensure print quality is high, but we are not liable for minor colour variations.

Information on this website is provided for general information only and may be updated at any time.

Liability:
We make every effort to ensure our website is error-free and up-to-date. We accept no liability for any loss or damage arising from use of this site, or from delays / failures due to circumstances beyond our control.

Links:
Our website may contain links to third-party sites (e.g. Facebook, Instagram, TikTok). We are not responsible for the content of external sites.

Governing Law:
This website and our terms are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

Online Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr – though as a UK sole trader selling primarily in the UK, we aim to resolve any issues directly via email.

Last updated: August 2026